- About Dominion
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Dominion's success story extends over more than thirty years with its birth on the very day of the re-opening of the Suez Canal in 1975. At that time Dominion was an affiliate to the Greek company Dominion International Services.
After the privatization of the shipping agency activities in Egypt in 1998, Dominion began a new chapter of its success story and started operating independently and was given the freedom to prove its excellence and widen the scope of its activities and coverage worldwide.
The range of services offered by Dominion includes international and domestic express delivery, freight forwarding, logistics, records and information Management solutions, e-services solutions, and online shopping services.
Innovation and Technology
Innovation is deeply ingrained in our corporate culture, and has long been a driving force in the growth of Dominion services. It originally stems from listening to customers and developing new products and services that address market needs. At Dominion, creativity is celebrated and rewarded. Small and big ideas come from all levels of the company to achieve the highest levels of customer satisfaction.
Improving processes, eliminating bottlenecks and increasing efficiency of daily operations is an ongoing cycle in Dominion. We place high value on maintaining and enhancing quality in every facet of the organization. Therefore we have designed and implemented a quality management system to ensure a consistent level of high standards at all times, and we evaluate these standards regularly and work on technological and process innovations to improve upon them.
The Dominion DQMS (Documented Quality Management System) complies with the requirements of the international standard of ISO 9001:2000 and includes a set of effective systems that measure customer satisfaction in order to ensure continuous service enhancement.
At Dominion, we believe that quality people produce consistently excellent service, and continuously innovate to meet customer needs, which is a cornerstone of our business. Therefore we strive to attract and maintain the best talents, while continuously nurturing and offering them opportunities to achieve and innovate.